Jber Main Exchange - Anchorage

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Jber Main Exchange - Anchorage

Jber Main Exchange - Anchorage, Alaska

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JBER Main Exchange: A Key Shopping Destination in Anchorage, Alaska

The JBER Main Exchange is a unique shopping mall located on the Joint Base Elmendorf-Richardson in Anchorage, Alaska. It serves as a vital service hub for military personnel and their families, offering various amenities and products tailored to their needs.

Service Options

The exchange features an array of on-site services that cater to shoppers' needs, including military-specific items and seasonal sales. Many visitors have praised the affordable prices and great deals available for clothing, household goods, and even specialty items like firearms. However, some reviews indicate that supply chain issues can result in empty shelves or limited availability in certain departments.

Accessibility Features

Accessibility is a priority at the JBER Main Exchange. The facility boasts a wheelchair-accessible entrance and a wheelchair-accessible car park, making it easier for individuals with mobility challenges to navigate the space comfortably. Feedback from visitors indicates that the mall is well-maintained, ensuring a positive experience for all shoppers.

On-Site Services

Within the exchange, you can find numerous on-site services supporting both everyday needs and leisure activities. The food court offers a variety of dining options, while various retail outlets provide everything from electronics to clothing. Additionally, the optical shop has garnered positive reviews for its friendly staff and excellent services, further enhancing the shopping experience.

Payment Options

For those looking for convenience, the JBER Main Exchange supports NFC mobile payments, making transactions quick and easy. However, some shoppers have expressed frustration with long wait times for service and issues with cash register operations. It's always beneficial to plan ahead to ensure a smooth shopping experience.

Customer Experience and Feedback

Visitor feedback often highlights the excellent customer service received, with many mentioning friendly and helpful staff. However, there are concerns regarding specific service areas, such as the barber shop, where cleanliness standards have been called into question. Despite these mixed reviews, the overall sentiment remains positive, particularly regarding affordability and convenience. In conclusion, the JBER Main Exchange stands out as an essential shopping destination for military families in Anchorage, offering a blend of accessibility, on-site services, and competitive pricing. While improvements in certain areas could enhance the experience further, it remains a valuable resource within the community.

We are positioned at

The phone of this Shopping mall is +1907-753-4420

And if you want to send a WhatsApp, you can do so at +1907-753-4420

map of JBER Main Exchange Shopping mall in Anchorage

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accessibility, shopping, shoppers, exchange, experience, alaska, destination, options, reviews, services, anchorage, military, feedback
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Showing from 41 to 60 of 67 comment(s) received.

Deborah Harris (7/7/25, 6:26 PM):
Customer Service: 5
Affordability: 5
Location: 5
Cleanliness: 5

The JBER main exchange is situated on the military base in Anchorage, Alaska. During our summer visit to the Anchorage area, we decided to check out this quaint shopping mall that caters to military personnel.

The premises were impeccably clean and tidy. The main exchange offers excellent prices, making it a budget-friendly option for families. The personnel were extremely courteous, accommodating, and proficient. We look forward to revisiting the next time we are in the vicinity.
Virginia Kim (7/4/25, 8:00 PM):
A quintessential shopping center. The food offerings are quite satisfactory, and the shops are well-equipped with all the necessities.
Isabella Graham (7/1/25, 4:07 PM):
Tidy shop, simple to get around, but the young soldiers are asking; where's the PS5 stash at!
Frank Collins (7/1/25, 4:00 AM):
A visit to the shopping mall is always a pleasant experience. The staff are helpful, the building is clean and well-maintained, and there are so many options to choose from.
Dorothy James (6/30/25, 2:55 PM):
This mall is absolutely massive! The experience was top-notch, with a wide variety of shops and amenities to enjoy. I had a jolly good time exploring all it had to offer. Cheers!
Jeffrey Peterson (6/29/25, 12:41 AM):
Quite a few of their items can be found at lower prices in places like Target and Walmart.
Alan Martin (6/27/25, 10:01 PM):
A fantastic range of shops and dining choices. The prices are quite fair at the main store compared to elsewhere.
Samuel Sullivan (6/24/25, 11:25 PM):
I popped into the optical shop earlier today. The ladies there were absolutely lovely. Ended up treating myself to two more frames. Can't wait to see how they turn out!
Judy Diaz (6/23/25, 3:02 AM):
Spotless floors, attentive staff with impeccable hygiene, and always friendly, polite, and helpful. The food is excellent, consistently served hot and cold items are well chilled. Huge shoutout to JBEAR and Popeyes for their top-notch service!
Paul Clark (6/22/25, 10:47 PM):
What a lovely spot for our fine men and women who serve our splendid country. We stopped by during our visit to see our son and his family based here.
Amber Lewis (6/22/25, 1:00 PM):
This here mall be small, but don't let that fool ya - it's got a whole range of goodies inside. The place is spotless and the staff are real friendly too.
Evelyn Murphy (6/21/25, 9:26 AM):
A splendid emporium with a grand selection of goods. The athletic equipment section is truly remarkable. Additionally, you'll find a delightful food court and a charming mini mall featuring a traditional barber shop.
Scott Jackson (6/20/25, 11:25 PM):
A regular ol' AAFES store with a decent food court, I must say. The Exchange boasts a fine assortment of Alaska and JBER souvenirs.
Jesse Reynolds (6/17/25, 3:36 AM):
I don't really have any big complaints about Jber or the dining options. However, on the 17th of February, I visited Charley's and placed an order. The lady who was packaging my food accidentally included a piece of beef that had fallen off during the sandwich preparation!
Cheryl Moore (6/17/25, 2:14 AM):
I must say, I have quite a fondness for Popeyes chicken. However, the individuals working at this establishment seem to possess a rather languid pace, reminiscent of pond water. Their lack of customer service skills is quite apparent, as they often appear disinterested in their work. The process of preparing your meal seems to move at a glacial pace.
Harold Graham (6/14/25, 7:45 PM):
Reasonable selection. Paying with the star card can be a bit of a hassle here, as the queues tend to be quite long most of the time. Using the price check feature at this location can also be challenging. An employee once told me that I had to go back to the power center to make use of it. I ended up leaving the headphones and shopping elsewhere. However, the staff is generally friendly. I enjoy browsing around and being asked about products - it adds to the experience. Sometimes, I even suggest items to people who seem confused. I genuinely like it. It's a place where I feel quite at ease. And having a Starbucks in the food court is a major bonus.
Emily Lee (6/13/25, 5:26 PM):
Fair selection of products. Definitely a cut above Walmart in terms of Alaska souvenirs. Great deals on firearms during seasonal sales with the star card. Ashley furniture offers great value for money. Alcohol is convenient, but you can find better prices at Brown Jug with the 10% military discount.
Amelia Thompson (6/9/25, 3:19 AM):
Why does it take so long to sign in at the gate?? It took over a hour to get signed in!

-Why does it take so long to sign in at the gate?? It took more than an hour to complete the registration process!
Steven Moore (6/8/25, 4:31 AM):
Absolutely brilliant! A handicapped electric cart is the way to go for a seamless shopping experience at the mall. Cheers!
Patrick Taylor (6/6/25, 1:38 PM):
The PX here offers your standard selection of exchange products. It doesn't quite measure up to the stores in Anchorage, and with Alaska's lack of state sales tax, it doesn't really offer much in terms of savings, in my view. I find that shopping in town for specialized items and hunting/fishing gear is a better option.

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